Hy-Q International Privacy Statement

Hy-Q International is committed to protecting the privacy of all individuals and organisations that it receives information from or about.

We want to provide a safe and secure service to all who come in contact with us. We will use our best efforts to ensure that any information provided to us will remain private unless otherwise agreed, and the information will only be used for the purpose for which it was supplied to us.

If and when you provide us with your personal information via this website at hy-q.com.au, your information will be held in strictest confidence.

The types of information we collect from you will depend on how you communicate with us (i.e. by telephone, fax, mail or the internet), but will generally include details such as
     – Name
     – Postal address
     – Email address
     – Contact numbers

Wherever you provide such information it remains your choice to do so, and will be treated with the strictest confidence as per the terms of this privacy policy.
Statistical analysis
Our website may also record information not related to your personal details, but to the activities undertaken by anonymous users while visiting our site. This information is tracked and analysed so that we can improve the structure and performance of our site, and improve the service we provide via our website. Such anonymous tracking may record information such as Internet domain and host names, Internet protocol (IP) addresses, browser software and operating system, click stream patterns, and dates and times that our site is accessed.
Disclosure of your information
We will not reveal, disclose, sell, distribute, rent, licence, share or pass that information on to any third parties, other than those who are contracted to Hy-Q International.
r information during data transmissions
Due to the nature of the internet (and the World Wide Web), we can not guarantee that data transactions will be 100% secure. Thus, we cannot guarantee the security of any information you transmit to us or receive from us, and as such can not be held liable for any breach of security. We do however make our best effort to maintain the security of such transmissions.
Exceptions to this Privacy Commitment
If we are required by law to disclose any information held in our business files, we will comply with any legal or compliance obligations that are imposed upon us.
Changes to our Privacy Commitment
If at any time our stated policy in regard to privacy is modified, we will update this policy statement and post it here on our web site so that you will always know what information we gather about you and how we might use it. We encourage you to seek further information relating to your privacy rights by visiting the following resources:
– The Australian Privacy Commissioner's Web Site
– Freedom of Information (FOI)

If at any time you have any questions or concerns regarding the privacy of the information Hy-Q International holds or how we might use it please feel free to contact us by email or contact as at +61 (03) 9562-7474.